Many people in the country are very fond of pets, but their care is also important. Most of them have pet insurance for animals that they tame.

Fetch is one of the best insurance companies for these pet owners, helping to cover veterinary bills for pets. The company has insured more than 350,000 pets since its beginnings in 2003. The company provides customizable coverage and affordable policy plans, making it appealing for pet owners to subscribe to the insurance policy.

However, some reasons arise why pet owners may need to cancel the Fetch pet insurance. These can be monetary issues stemming from financial instability, high premium rates, high monthly costs, the company’s 15-day enrollment period, or the availability of another pet insurance company with policies that can suit the needs of pets and their owners in surging inflation.

If you are one of the pet owners looking to cancel this insurance, then follow our complete guide. Let’s start by understanding the cancellation and refund policy.

What is the Policy?

It is important to understand that you can cancel your pet insurance at any time but refund policies vary.

If you cancel the insurance within the first thirty days of your membership you get a complete refund on the paid amount. If you submit the cancellation request after thirty days the company will deduct some percentage and refund the remaining amount.

If your pet dies, you have to tell Fetch about it. You need to provide the pet’s death certificate to the company for the process. There is a possibility that the company will waive your cancellation fee.

Furthermore, you need to contact your insurer to understand your policy terms for inquiries on cancellation and refund. This decision is very important. So, it’s essential to select the right time to make the choice.

Now let’s find the mediums and procedures to cancel the policy.

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Mediums to Cancel Insurance

There are three mediums through which you cancel your Fetch pet insurance. These mediums are call, email, and chat support in the Fetch mobile app.

Customer Support Helpline

+1-866-467-3875 is the Fetch helpline number you have to dial and then tell the customer support agent that you want to cancel the insurance. This number is unavailable on the weekends, so you have to contact the team on the weekdays from 9 am-6 pm EST. Many people use this method to cancel their insurance.

Once you get the opportunity to talk to the agent on the helpline, you can share your information and ask the agent about several complications that can arise after cancellation. Gathering essential details can prevent these complications and help you make an informed decision.

There is a possibility that the insurer can send you a bill after the cancellation of the policy, so you should inquire about this before taking any further steps.

Email Address

Email address is the second medium to cancel the policy. The email address is info@fetchpet.com to which you have to send a cancellation request. You need to provide complete details about your policy in the email and write down your request.

Live Chat Support

There is one important thing to note. You cannot cancel your insurance policy through the Fetch website or application. However, you can use the live chat support to communicate with the chatbot and submit your cancellation request.

Before you opt for these mediums, you should consider some factors that can put you at a disadvantage after canceling the insurance policy. So, let’s explore these factors.

Disadvantages of Cancellation

There are several disadvantages to canceling pet insurance.

Pre-Existing Conditions

You can get into trouble if your pet is ill. You need to check with the insurer to see if they are insuring pets with pre-existing conditions. Many companies exclude these kinds of conditions as they find it risky to invest in these pets and covering their medical expenses can be a costly measure. 

Pet’s Age

The age factor matters a lot. Various insurance companies do not provide insurance if a pet is overaged. The companies that insure older pets may charge higher premiums because premiums in insurance increase as a pet grows older.

Enrollment Waiting Periods

If you cancel your Fetch insurance and subscribe to a new pet insurance coverage, you have to wait for the enrollment waiting period. Just like Fetch, other insurers usually have a 14 to 15-day period before facilitating claim requests for illnesses or other reasons.

So, after canceling the Fetch insurance plan, you need to explore the policies of the alternative pet insurance company before choosing it. Let’s discuss other pet insurance companies that can be alternatives to Fetch insurance.

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Other Pet Insurance Companies To Consider

Embrace

Embrace runs a Healthy Pet Discount plan to cover the veterinary bills in case of an accident or illness. It provides a 5% discount in the first year and a 10% discount in the second year if your insurance claims are less than $300. It also covers routine care expenses like medical exams, vaccinations, and diagnostics. It has a 24/7 telehealth line PawSupport that connects you with veterinary professionals for consultation on pet health. Embrace pays the veterinary hospital directly on large bills.

Pets Best

Pets Best has a wide range of options for deductibles that you can choose during your coverage. The company has affordable annual prices in the coverage. It has a 24/7 customer support service where you can contact health experts for consultation via call, email, or live chat support. Pets Best accommodates its clients by paying vets directly on visits with vets’ consent.

Spot

Spot offers 24/7 customer support via its telehealth helpline VetAccess. The pet insurance coverage plan requires you to pay for premiums and the company pays a percentage of your veterinary bills according to your plan. It also covers expenses for behavioral and other therapies.

There are many more benefits that these insurance companies provide and these services can vary according to your coverage plans. You can also look for other insurers that align with your budget and requirements.

Conclusion

These guidelines can help you initiate the cancellation process seamlessly. You can also reconsider your decision if you do not find a suitable alternative and want to retain your Fetch pet insurance service.

So, carefully review your decision and make the best decision for the health and well-being of your pets.